Our next IRA gold rollover company to review will be a company with a good profile and with positive ratings from business review sites. However, the company received too many complaints and several negative feedback from clients for various issues.

We’re going to look closely on all of these to see if the positive and negative merits are true for the American Precious Metals Exchange company. Our APMEX review will look into the various issues to see if they have basis and know for sure if APMEX is a decent choice for a gold IRA custodian.

APMEX Review

Apmex presented itself in a professional manner, by showing the company profile in their official website. The major precious metals currently in their catalog include Platinum, Palladium, Silver and Gold. They regard themselves as one of the trusted (and largest) source of precious metals, capable of providing answers to questions about IRA gold rollover. Apmex say they have fair prices and transparent fees. The company said they have received 98% approval rating from their customers.

In 1999, Scott Thomas founded American Precious Metals Exchange, Inc. in Edmond, Oklahoma. The company later became known as “APMEX”, with their website launched in 2003 to officially do business on the Internet– to trade (buy and sell) precious metals, bars and coins.

The company has been featured in well known US publications namely “The Wall Street Journal” and “Newsweek”. Their company profile mentioned in detail the types of products and services that they have– like the IRA approved bullions of gold, silver, platinum and palladium.

Their other featured products include Pre-1933 US Gold coins, Royal Canadian mint, jewelry, Perfect 70 coins, Commemorative coins, Registry Set coins and Lunar Coins. They also provide gift ideas and clearance specials.

In addition, APMEX clearly stated their management team and leadership board that include Scott Thomas (President), Michael Garofalo (Vice President) and Michael Haynes (Chief Executive Officer) — with memberships in major precious metals organizations like PCGS, NGC, ICTA and ANA.

Trading and Opening an APMEX Account

APMEX let investors’ trade precious metals through their website, where they give a special deal for “APMEX Club” members– fees at a flat rate of $10 for metals shipped (transactions under $500). Those who have an IRA account have an option to store their precious metals at the company or at the Citadel Global Depository Services.

Business Ratings and Feedback

APMEX got its accreditation from Better Business Bureau (BBB) in 2004, maintaining an A+ rating through these years. However, the company logs in 61 total complaints (as of this writing). Most of the issues raised include problems in services, products, delivery, billing, collection, sales and advertising.

In TrustLink, APMEX has 5 stars, with one positive review. From Business Consumer Alliance (BCA), APMEX got “AAA” rating, with zero complaints– but with one unfavourable feedback asking about the scrapped free shipping (advertised) and the $20 shipping charge that was added.

Third Party Links:

BBB Rating

BCA Rating

Trustpilot Rating

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